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The Chandigarh Housing Board (CHB) has asked allottees to verify their outstanding dues through its online portal to improve transparency and facilitate timely payments. The initiative allows property owners to access updated financial details, including pending instalments, interest and other charges, before making payments. The board said the online verification system is intended to simplify the payment process, reduce disputes over dues and strengthen digital service delivery for residents across its housing schemes.
The Chandigarh Housing Board (CHB) has advised allottees of its residential and commercial properties to verify their outstanding dues through the board's online portal before making payments. The initiative is aimed at improving transparency, simplifying the payment process and ensuring that account records remain accurate.
According to the board, allottees can access updated information on pending instalments, interest, penalties and other applicable charges by logging into the online system. The digital verification process is intended to help property owners confirm their financial liabilities before depositing payments, reducing the possibility of discrepancies or disputes.
Officials said the move is part of the board's ongoing efforts to strengthen digital governance and improve citizen services. By making account information readily available online, the housing board expects to minimise the need for residents to visit its offices for routine enquiries related to outstanding payments.
The online portal enables allottees to review their account status, verify outstanding balances and proceed with digital payments where applicable. The board has encouraged property owners to regularly check their accounts to ensure that dues are cleared within the prescribed timelines and to avoid the accumulation of interest or penalties.
The initiative is expected to benefit a large number of allottees across various housing schemes managed by the Chandigarh Housing Board. Officials noted that timely verification of dues will also support faster processing of property-related requests, including transfers, no-objection certificates and other administrative services that require clearance of outstanding payments.
The housing board has been expanding the use of digital platforms to improve service delivery and reduce dependence on manual processes. Online access to payment information forms part of broader efforts to make public services more accessible while improving administrative efficiency.
Officials further advised allottees to immediately report any discrepancy noticed in their account statements through the designated grievance redressal mechanism so that necessary corrections can be made after verification. This is intended to ensure that payment records remain updated and accurate.
The board reiterated that property owners should rely only on the official online portal for checking dues and making payments. Using the digital platform will help allottees access the latest account information and complete transactions more conveniently.
The Chandigarh Housing Board expects the online verification system to improve payment compliance, reduce administrative delays and provide greater convenience to residents by offering a transparent and efficient mechanism for managing outstanding dues.
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