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Chandigarh property owners are grappling with delays and confusion due to errors made during the UT estate office's digitalization of property records. Many properties were incorrectly categorized as 'resumed,' creating hurdles for owners seeking transfers or updates. With corrections taking over a year and errors affecting hundreds of properties, residents face prolonged bureaucracy. Grievance camps in late 2023 revealed over 250 cases, some unresolved. Deputy Commissioner Nishant Kumar Yaday has announced special correction camps to address the backlog and streamline the process. Property owners are advised to monitor records closely as the estate office works to resolve these challenges efficiently.
Property owners in Chandigarh are encountering serious issues due to mistakes made by the UT estate office during the digitalization of property records. Many allottees are struggling to remove their properties from the 'resumed' category, which has led to lengthy delays and confusion. Advertisement
One resident from Sector 35 shared their experience, stating that after their father's passing, they attempted to transfer the property into their names. However, they discovered that the online records incorrectly labeled the property as resumed. Despite contacting the estate office, it took four months for officials to recognize the error. As of January 2024, the necessary corrections have yet to be made, hindering the transfer process.
Another property owner from Sector 22 echoed these concerns, highlighting the lack of awareness among residents regarding the correction process. Many people are unaware that their properties might be incorrectly categorized until they try to make changes. Kamal Gupta, president of the Property Consultant Association Chandigarh, emphasized that the digitalization effort, which was meant to simplify transactions, has instead complicated matters for many residents. Gupta noted that correcting these records can take over a year, as files must pass through multiple levels of bureaucracy before reaching the estate officer for resolution.
The root of the problem dates back to when the estate office began computerizing records about a decade ago. An official explained that mistakes were made during this transition, leading to double entries and incorrect tagging of properties. This error affected hundreds of both commercial and residential properties, creating a significant backlog of cases.
The situation became more apparent during grievance camps held in December 2023, where over 250 cases were reported. Although some cases were resolved quickly, many others remain pending, highlighting the need for a more efficient solution. Gupta pointed out the potential future issues if hard copies of records are lost, raising concerns about the reliability of the digital system.
In response to these ongoing challenges, Nishant Kumar Yaday, the deputy commissioner and estate officer, announced plans to hold special camps aimed at speeding up the correction process. He acknowledged the need to improve the internal procedures of the estate office to prevent further delays and ensure that property owners do not face unnecessary hardships.
As the estate office takes steps to address these issues, property owners are urged to check their records regularly and stay informed about the status of their properties. The hope is that with improved processes, residents will soon find relief from the complications arising from these errors.
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