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The E-Aasthi system, launched in March 2023 to prevent fraud in property transactions, has faced severe criticism due to delays and allegations of corruption. Citizens in Hubballi reported waiting 8-9 months for certificates, lost files, and demands for bribes from officials, causing financial strain and disruption to personal plans. HDMC commissioner attributed the delays to technical challenges with integrating E-Aasthi and Kaveri software, leading to high rejection rates for applications. Assurances have been made to streamline the process, aiming to reduce waiting times to 2-3 days within a week. However, citizens remain skeptical about whether these measures will resolve the persistent issues effectively.
The government launched the E-Aasthi system in March 2023 to curb fraud in property sales and transfers. However, citizens are reportedly being made to run from pillar to post for 8-9 months to obtain the necessary certificate. Allegations have surfaced that the personnel handling the process are demanding bribes to issue E-Aasthi certificates. In many cases, applicants are told their files are lost and are instructed to resubmit them.
Residents from various parts of Hubballi have raised concerns over delays and irregularities in obtaining E-Aasthi certificates from HDMC offices. Applicants reported long waits, lost files, and repeated excuses from officials, often spanning months. Some alleged that bribes were demanded to expedite the process, while those who refused faced prolonged delays. In one case, an applicant was told their file was lost due to staff changes, while another claimed their certificate issuance was deferred until after elections. These delays have caused significant disruptions, including financial strain and postponed personal events, leaving many questioning the accountability and efficiency of the system.
The HDMC commissioner has attributed the delays to the integration of E-Aasthi with the Kaveri software. According to him, 70-80% of applications were being rejected and only 10% processed successfully on account of incomplete fields in the form. He assured citizens that he is working with the Urban Development Department to resolve this issue. They aim to streamline the entire process within a week from now, reducing the waiting time for the certificate to a maximum of 2 to 3 days.
The launch of the E-Aasthi system aimed to reduce fraud in property transactions, but its implementation has been marred by significant delays and allegations of corruption. Many citizens have faced long waits, lost files, and demands for bribes, affecting their personal and financial plans. While HDMC officials acknowledge technical issues with the integration of the E-Aasthi and Kaveri systems, the public remains frustrated with the lack of accountability and transparency. With assurances from the HDMC commissioner that the process will soon be streamlined, it remains to be seen whether these improvements will effectively address the ongoing issues.