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The National Highways Authority of India (NHAI) has issued a fresh advisory warning that improper use of FASTag could lead to blacklisting, as authorities tighten enforcement of electronic toll collection norms. The directive, issued in the past week, highlights misuse such as not affixing FASTag on the vehicle windscreen, using handheld tags, or linking tags with incorrect vehicle registration numbers. NHAI has also directed issuing banks to validate registration details and blacklist tags with mismatches. The move aligns with the rollout of advanced tolling systems, including barrier-free models, where accurate and compliant FASTag usage is critical. Non-compliance may result in penalties, failed transactions, and disruption at toll plazas.
The National Highways Authority of India has issued a warning to highway users regarding improper use of FASTag, stating that violations could result in blacklisting of the electronic toll collection device, as part of stricter enforcement measures introduced in the past week. Advertisement
The advisory outlines that FASTags must be properly affixed on the vehicle’s windscreen to enable seamless scanning through radio frequency identification systems at toll plazas. Authorities have observed instances where users hold the FASTag in hand or place it loosely inside the vehicle, practices that disrupt toll operations and may lead to misuse. The authority has cautioned that such non-compliant usage could result in blacklisting of the FASTag.
In addition to physical misuse, NHAI has also identified discrepancies in vehicle registration details linked to FASTags. The authority has directed all issuing banks to verify vehicle registration numbers (VRNs) associated with issued tags and take corrective action where inconsistencies are found. FASTags linked to incorrect or invalid registration details are to be blacklisted to ensure data accuracy and prevent system misuse.
The move is part of a broader effort to strengthen the reliability of India’s electronic toll collection ecosystem, particularly as the country moves towards more advanced tolling frameworks such as Multi-Lane Free Flow (MLFF) systems. These systems rely on accurate data capture and uninterrupted scanning, making correct FASTag usage essential for efficient toll operations.
Authorities have also flagged cases where FASTags are not permanently affixed and may be used across multiple vehicles, which is a violation of system norms. FASTag is designed to be vehicle-specific and must remain fixed to the designated vehicle to ensure proper identification and toll deduction.
If a FASTag is blacklisted, it may fail to function at toll plazas, requiring manual payment of toll charges. In some cases, users may be required to pay higher charges or face delays due to verification procedures.
The tightening of enforcement follows increased adoption of FASTag across national highways and the government’s push to improve traffic flow and reduce congestion at toll plazas. Ensuring compliance with usage norms is seen as critical to maintaining the efficiency of the system and preventing operational bottlenecks.
The latest advisory indicates a shift towards stricter monitoring and enforcement, with both users and issuing banks being held accountable for compliance. As tolling infrastructure evolves, adherence to standardised FASTag usage practices is expected to become increasingly important for seamless highway travel.
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