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A district consumer disputes redressal commission has directed Green Space Infraheights Private Limited to refund INR 12.42 lakh to homebuyers along with 12% annual interest for failing to hand over possession of a residential unit. The commission also awarded INR 20,000 as compensation for deficiency in service and unfair trade practices. The ruling followed the builder's non-appearance despite due notice, leading to an ex-parte decision. The buyers had invested in an affordable housing project with expectations of timely delivery, which remained unfulfilled. The order reinforces consumer rights and highlights growing judicial scrutiny of real estate developers over project delays.
In a significant relief for homebuyers, a district consumer disputes redressal commission has held Green Space Infraheights Private Limited liable for delayed possession of a residential apartment and ordered the developer to refund the amount paid by the buyers along with interest. The commission directed the builder to return INR 12.42 lakh with interest at the rate of 12% per annum from the respective dates of payment until realization. In addition, the developer was ordered to pay INR 20,000 as compensation for deficiency in service and unfair trade practices. Advertisement
The complainants had booked a flat in an affordable housing project and made payments over time based on the assurances provided by the developer regarding construction progress and delivery timelines. Despite fulfilling their financial obligations, the buyers did not receive possession of the apartment, nor were they provided any clarity on the project's completion. Repeated follow-ups and requests for possession failed to yield any response from the developer.
During the proceedings, the builder did not appear before the commission despite being duly served with notices. As a result, the case was decided ex-parte based on the evidence and documents submitted by the complainants. The commission observed that the failure to deliver possession within a reasonable time amounted to clear deficiency in service, causing financial loss and mental harassment to the buyers.
The order underscores the responsibility of real estate developers to adhere to promised timelines and contractual commitments. It also reflects the increasing willingness of consumer forums to impose financial penalties on builders who delay projects and disregard buyer grievances.
Such rulings are seen as strengthening consumer confidence in the real estate market by ensuring accountability and reinforcing the legal protections available to homebuyers, particularly in the affordable housing segment where delays can severely impact purchasers financial planning and living arrangements.
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