The Imperial, a historic hotel in the heart of New Delhi, is undergoing a comprehensive refurbishment led by Louis Sailer, the senior executive vice president. Instead of a conventional renovation, the project focuses on preserving the hotel's historical essence while introducing modern amenities. The refurbishment spans accommodations, food and beverage areas, grounds, wellness facilities, and service philosophies. Notable changes include individualized bar menus, a bespoke Imperial boutique showcasing handcrafted items, and technological upgrades in accommodations. The approach reflects a commitment to retaining the hotel's historic charm while providing guests with a unique, culturally immersive experience.
The Imperial, situated in the heart of India's bustling capital, is undergoing a significant transformation under the guidance of Louis Sailer, the senior executive vice president. With a history that spans nine decades, the hotel holds a special place as a witness to the end of colonial rule in India. Instead of a regular renovation, Sailer emphasizes that they are engaged in a refurbishment process, preserving the historical essence of the hotel. The hotel was launched in 1966 as the first in New Delhi, has hosted political figures and Hollywood celebrities over the years. Now, on Janpath, it is in the midst of an ambitious refurbishment project. Sailer, an expert in revitalizing luxury hospitality brands globally, has previously worked in Germany, Japan, Singapore, China, London, California, and the Caribbean. The refurbishment extends to various aspects of the hotel, including accommodations, food and beverage areas, grounds, wellness areas, and service philosophies. Sailer mentions both tangible and intangible changes, some visible to guests, while others create a certain atmosphere. One notable change is the revamping of the F&B operations. The hotel now features individualized bar menus for each space, giving each bar its own unique personality. Custom-made elements have been introduced throughout the hotel, with a soon-to-be-launched Imperial boutique offering bespoke gifting options. The boutique will showcase handcrafted items made in India, such as a hand-cut crystal tiffin with gold and silver rims as welcome gifts for guests. Accommodations at The Imperial will be equipped with the latest technologies, ensuring a modern and comfortable stay. The refurbishment also extends to the introduction of the Patiala Peg bar, which offers a 120 ml pour, deviating from the standard 75 ml, and is designed for the tasteful elite. Sailer's approach reflects a commitment to preserving the hotel's historical charm while infusing modern amenities and personalized touches. The Imperial aims to provide guests with a unique and culturally immersive experience, encouraging them to forego half their sightseeing plans to spend more time enjoying the hotel's distinctive offerings.