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Amazon India has announced an investment of over INR 2,800 crore to improve associate safety, health, and financial wellbeing while expanding its logistics and delivery network. The move builds on earlier investments and supports its long-term plan to invest over USD 35 billion in India by 2030. The company will scale fulfilment infrastructure, strengthen last-mile delivery, and expand quick commerce operations. It will also enhance insurance, social security access, and workplace facilities for associates, while improving service reach across tier II and III cities.
Amazon India has announced plans to invest over INR 2,800 crore to strengthen its operations network and improve safety, health, and financial wellbeing for its workforce across the country. The investment is aimed at scaling infrastructure while continuing to build long-term support systems for associates working across fulfilment centres and delivery networks. Advertisement
A significant portion of the investment will go towards expanding and upgrading fulfilment centres, sortation hubs, and last-mile delivery stations. This is expected to increase storage and processing capacity, improve delivery timelines, and enhance overall operational efficiency. The company is also focusing on strengthening its presence in tier II and III cities, where demand has been growing steadily, and improving access to faster delivery options across regions.
Alongside infrastructure, Amazon is expanding several workforce-focused initiatives. These include programmes such as Project Ashray, which provides rest points and support facilities for delivery associates, along with improvements in medical and accident insurance coverage. The company is also working to increase awareness and access to government-backed social security schemes for its workforce and associated community members, covering over 200,000 people.
The investment will also support the growth of Amazon’s quick commerce service, Amazon Now, which operates through a network of micro-fulfilment centres in major cities including Delhi NCR, Bengaluru, and Mumbai. The company plans to expand this network further, both by increasing density in existing markets and entering new locations, to enable faster deliveries ranging from minutes to same-day timelines.
This move builds on Amazon India’s earlier investment of INR 2,000 crore, which led to the addition of multiple fulfilment centres, sortation hubs, and last-mile delivery stations across the country. Over the years, the company has steadily expanded its logistics footprint since entering India in 2013, focusing on technology integration, seller support, and delivery network strength.
A senior company executive indicated that Amazon continues to view its workforce as a key part of its operations and growth strategy. The executive added that the latest investment would help improve safety standards, provide better financial and healthcare support, and enhance delivery reliability through infrastructure and technology upgrades.
The investment is part of Amazon’s broader commitment to invest over USD 35 billion in India by 2030. The company continues to compete with major players such as Flipkart and Reliance Retail, while also adapting to the rapid growth of quick commerce and changing consumer expectations in the e-commerce sector.
Source PTI
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