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The Employees' State Insurance Corporation has inaugurated a new branch office in Sri Muktsar Sahib, Punjab, aimed at improving access to social security services for workers and insured beneficiaries. The facility was opened by Dr Hemant Garg, Deputy Director-cum-Recovery Officer at ESIC's regional office in Punjab. The office is expected to enhance service delivery through faster grievance redressal, improved scheme implementation, and greater accessibility for beneficiaries in the region. The development aligns with ongoing efforts by the Ministry of Labour and Employment to expand institutional reach, strengthen welfare frameworks, and support compliance through digital initiatives and labour reforms.
The Employees' State Insurance Corporation inaugurated a new branch office in Sri Muktsar Sahib, Punjab, in the past week, with the facility expected to improve access to social security services, streamline grievance redressal, and strengthen implementation of welfare schemes for workers and their families in the region. Advertisement
The office was inaugurated by Dr Hemant Garg, Deputy Director-cum-Recovery Officer at ESIC's regional office in Punjab, who indicated that the new branch would enhance accessibility for insured persons and beneficiaries while enabling more efficient delivery of services under the ESIC framework. The establishment of the office is aimed at addressing administrative gaps and reducing dependency on distant regional centres for routine services.
During the inauguration, Dr Garg referred to the broader policy direction set by the Ministry of Labour and Employment, acknowledging the role of Union Minister Mansukh Mandaviya in expanding the reach of India's social security ecosystem. He indicated that recent initiatives have focused on strengthening institutional capacity and improving service delivery mechanisms across regions.
He also highlighted that these efforts align with the government's wider development agenda under Prime Minister Narendra Modi, which emphasises inclusive growth, worker welfare, and the creation of robust institutional frameworks to support economic development.
The new branch office is part of ESIC's ongoing expansion strategy, which includes adoption of digital platforms and e-governance systems to improve efficiency and transparency. Officials indicated that online registration processes, digital compliance systems, and integrated service platforms are being implemented to reduce administrative delays and improve user experience for employers and employees.
Dr Garg also referred to the introduction of new labour codes, stating that these reforms are intended to simplify regulatory compliance, improve ease of doing business, and ensure better protection for workers. He noted that such measures are expected to strengthen the formalisation of employment and extend social security coverage to a wider workforce.
The inauguration ceremony was attended by ESIC officials, employers, employees, and other stakeholders, reflecting participation from both administrative and beneficiary groups. The new office is expected to act as a localised service centre, enabling quicker resolution of claims, improved outreach, and better coordination with employers in the district.
The expansion of ESIC's physical infrastructure in locations such as Sri Muktsar Sahib indicates a continued focus on decentralising service delivery and improving last-mile access to welfare schemes. As social security coverage expands alongside labour reforms and digital integration, such facilities are likely to play a role in supporting workforce stability and strengthening institutional support systems in regional markets.
Source - PTI
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