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Qlik and ServiceNow team up to improve data-driven decisions with AI

#Proptech#Infrastructure#India
Last Updated : 14th Apr, 2026
Synopsis

Qlik has partnered with ServiceNow to help enterprises integrate data insights into workflows and AI-driven processes, aiming to improve decision-making and efficiency. The collaboration enables businesses to combine data from multiple systems such as ERP, CRM and supply chains to gain a unified operational view. By connecting analytics with workflows, companies can identify patterns, respond faster and make informed decisions in real time. The integration also supports growing demand for AI solutions within existing business environments. As organisations expand AI adoption, the partnership highlights the importance of linking data, insights and actions to drive smarter enterprise operations.

Data analytics and artificial intelligence firm Qlik has partnered with ServiceNow to help enterprises integrate data insights into workflows and AI-driven processes, aiming to improve decision-making and operational efficiency.


The collaboration focuses on enabling organisations to combine trusted data with workflow systems, allowing teams to access deeper insights and respond faster to business needs. The integration is designed to support companies as they expand the use of AI across operations.

According to Qlik, the partnership will build on ServiceNow's Workflow Data Fabric by incorporating data signals from multiple enterprise systems, including ERP, CRM, billing, supply chain and customer support platforms. This broader data integration is expected to provide a more complete operational view.

By connecting these systems, businesses can identify relationships across functions, improve response times and make more informed decisions. The combined solution will allow enterprises to use analytics and AI to detect patterns and guide actions within existing workflows.

Qlik said its analytics engine will help process large volumes of enterprise data and deliver insights that can be directly applied to workflow execution. This approach is intended to ensure that decisions are supported by consistent and governed data across the organisation.

The partnership also aims to address the growing demand for AI systems that can operate within existing business environments. Companies are increasingly looking for solutions that combine automation with a broader understanding of business conditions, rather than relying on isolated data sources.

ServiceNow said the integration will extend its Workflow Data Fabric by connecting it with third-party data sources, allowing both employees and AI systems to act on more reliable and comprehensive information. This is expected to improve the quality of decisions made within enterprise workflows.

The companies noted that as AI adoption increases, the ability to connect data, insights and actions in real time will become critical for business operations.

The partnership reflects a broader trend of integrating analytics and AI capabilities into enterprise platforms to support faster and more accurate decision-making across industries.

Source: PTI

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