Advertisement
When should a housing society in Mumbai start considering re...
From GST on JDAs to SEBI’s REIT reclassification and the S...
Stay ahead in the world of real estate with our daily podcas...
Stay ahead in the world of real estate with our daily podcas...
Madurai Corporation is implementing a digital system to improve property tax collection and urban services through better data and monitoring. The initiative includes DGPS-based asset mapping, real-time tax assessments, and automated notice generation. A centralised dashboard and upgraded command centre are being used to track services like sanitation and street lighting. The civic body has also integrated grievance redressal through a mobile app and web platform. These steps are aimed at improving transparency, reducing manual work, and ensuring faster service delivery across the city.
Madurai Corporation is moving towards a more technology-driven system to improve tax management and delivery of civic services. The initiative focuses on creating accurate data, reducing manual work, and ensuring better monitoring of city operations through digital tools. Advertisement
A key step in this process is the use of Differential Global Positioning System (DGPS) technology to map civic assets across the city. This includes roads, drainage systems, streetlights, and public infrastructure. The mapping exercise is helping the corporation build a detailed and centralised database, which can be used for planning, maintenance, and tracking of assets.
The civic body has also introduced a digital property tax system for field staff. Officials can now collect and upload property data on-site using mobile applications. Based on this information, tax calculations are done automatically and notices are generated without delay. This reduces errors, improves accuracy in assessment, and helps identify unassessed or under-assessed properties.
To strengthen overall monitoring, the Integrated Command and Control Centre (ICCC) has been upgraded. It now acts as a central platform where multiple civic services are tracked in real time. Departments such as sanitation, street lighting, and public health are connected to this system, allowing quicker response to issues and better coordination between teams.
The corporation has also integrated its grievance redressal system through an online platform and the Smart Madurai mobile application. Complaints raised by residents are categorised and tracked digitally, with priority given based on urgency. This system has improved response time and accountability, as officials can monitor the status of each complaint.
In addition, GPS tracking is being used for waste collection vehicles to ensure proper coverage and timely operations. Digital tools are also being used to monitor streetlight maintenance and identify non-functional units more efficiently. In the public health segment, mapping of healthcare centres and vulnerable areas is helping in better planning and service delivery.
These steps are part of a broader effort to modernise urban governance and improve revenue collection through better systems. By linking tax management with asset mapping and service delivery, the corporation is trying to create a more structured and transparent framework.
5th Jun, 2025
25th May, 2023
11th May, 2023
27th Apr, 2023
Advertisement
Facebook
Whatsapp
