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Confederation of Real Estate Developers Associations of India has called on state authorities, particularly in Karnataka, to take immediate action to resolve persistent technical problems affecting the issuance of e-khata property documents in government offices. CREDAI President Harish Shenoy MS highlighted that frequent server downtimes and software malfunctions are hindering both developers and property owners from obtaining the necessary digital property certificates, causing widespread inconvenience and delays in transactions. The organisation has urged the government to fix these issues swiftly and to establish a clear timeline for issuing e-khata documents. It has also criticised a recently introduced requirement for a life certificate in every General Power of Attorney transaction, saying this rule places an undue burden on senior citizens and non-resident Indians and should be repealed.
The Confederation of Real Estate Developers Associations of India has called on government authorities to urgently address technical difficulties that are disrupting the e-khata issuance process across government offices. According to CREDAI's president, Harish Shenoy MS, developers and property owners are frequently encountering server downtimes and software malfunctions when applying for or collecting e-khata certificates, which are essential for property records and registration. These problems have reportedly resulted in delays, administrative inconvenience and frustration for stakeholders in the real estate sector. Advertisement
The e-khata system, which is intended to provide an electronic version of the traditional khata certificate and streamline property documentation, has faced implementation challenges. CREDAI's appeal emphasises the need for a more reliable technological infrastructure to support the e-khata process and ensure that applications can be processed without interruption. The association has urged authorities to resolve the technical issues and to communicate a definitive timeline for issuing the necessary documents.
In addition to the software and server concerns, CREDAI has criticised a new procedural requirement that mandates the submission of a life certificate for every General Power of Attorney transaction. The industry body says this rule creates an unnecessary burden, particularly for senior citizens and non-resident Indians, and should be reconsidered or abolished to ease property administration procedures. Senior citizens and NRIs often find it difficult to obtain and present such certificates for routine property dealings, according to the association's submission to officials.
Industry representatives argue that resolving these technical and procedural matters is critical to maintaining confidence in digital property governance and ensuring that digitisation achieves its intended goals of transparency and efficiency. With e-khata certificates increasingly becoming mandatory for formal property transactions, delays and system failures could slow property registrations and affect market activity unless improvements are made. CREDAI's call for action underscores the need for government offices to strengthen digital platforms and simplify regulatory requirements so that developers, owners and buyers can navigate the property ecosystem more smoothly.
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