Maharashtra Housing and Area Development Authority (MHADA) hosted its fifth Lokshahi Day, led by Vice President and CEO Sanjeev Jaiswal, to address public housing concerns. During the event, nine citizen applications were reviewed, primarily involving issues in Mumbai and Pune. Notable cases included Surekha Kale's appeal for a waiver of a INR 7.5 lakh late fee and Hiren Mehta's concerns about maintenance fees. Jaiswal emphasised the need for faster resolutions and better transparency, requesting a report on actions within 15 days. Lokshahi Day aims to improve public engagement and housing policy responsiveness.
The Maharashtra Housing and Area Development Authority (MHADA) held its fifth Lokshahi Day, a platform for citizens to voice their housing-related issues directly to the authorities. The event took place at the MHADA headquarters and was led by Vice President and CEO, Sanjeev Jaiswal. This initiative aims to improve communication between the public and the housing authority, ensuring that grievances are addressed effectively.
During the event, officials reviewed nine applications from citizens, with a significant focus on issues related to housing in Mumbai and Pune. Seven applications were associated with the Mumbai Board, one with the Mumbai Repairs and Reconstruction Board, and one with the Pune Board. Jaiswal actively listened to each complaint and instructed the appropriate officials to take immediate action.
Among the notable cases presented, Surekha Kale, who purchased a MHADA flat in 2007, sought a waiver for a hefty late fee of approximately INR 7,50,000. This charge was imposed due to the outstanding balance on her flat purchase. Recognizing the challenges faced by Kale, Jaiswal instructed his team to review her case and explore possible solutions.
Another applicant, Hiren Mehta, who received a flat through the 2014 lottery, shared his concerns about maintenance fees being charged from 2014, even though he only moved in this year. He proposed that such fees should only apply from the date of moving in. Jaiswal took note of this complaint and asked officials to consider the matter carefully, taking into account similar instances that may exist.
These individual cases highlight a broader issue of policy delays that have affected residents' experiences with MHADA. Jaiswal expressed concern over the need for quicker resolutions to these issues and called for policies that are more considerate of citizens' needs. He emphasised that MHADA must prioritise transparency and create user-friendly processes that benefit the public.
To ensure accountability, Jaiswal requested a report detailing the actions taken on these applications within the next 15 days. He also focused on resolving any pending applications from previous Lokshahi Days. This reflects a commitment to better service delivery and responsiveness to homeowner concerns.
In addition, MHADA's Lokshahi Day sessions are essential for gathering feedback from residents. Regular interactions between officials and citizens can aid in identifying systemic issues and prompt reforms in housing policies, especially in urban areas where demand outstrips supply. The dedication to addressing these grievances aligns with the government's broader vision of providing accessible housing solutions and enhancing the quality of life for its citizens.
In conclusion, MHADA's Lokshahi Day serves as a vital link between the authority and citizens, providing a platform for dialogue and action. With continued efforts towards policy improvements and timely resolutions, the authority hopes to restore faith in its processes and support homeowners in Maharashtra.
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