Over 150 residents of La Residentia Society in Greater Noida West protested against the builder's failure to provide essential services such as water, electricity, sanitation, and functional lifts. Despite possessing only 1,500 of the 3,256 flats, residents face severe infrastructure issues, including power overload, water shortages, and dysfunctional elevators. They have protested every Sunday for three weeks, but the builder denies their claims and attributes the issues to residents' non-cooperation. The ongoing conflict underscores the necessity for developers to fulfill their commitments and ensure adequate amenities for residents, requiring collaborative efforts for sustainable solutions.
Over 150 residents of the La Residentia Society in Greater Noida West participated in a protest earlier this month, carrying various household items like buckets, mugs, kitchen utensils, brooms, sleeping pills, hand fans, and bangles.
The residents claimed that while the society has a total of 3,256 flats across 39 towers, possession has only been given for 1,500 flats in towers 1 to 18.
Residents complained about several issues, including insufficient water supply, power overload, lack of sanitation, and a shortage of public amenities like lifts. They stated that the builder has failed to provide basic facilities in the society, including adequate and functional lifts, water, electricity, regular maintenance, security, cleanliness, and parking. The residents also mentioned issues like seepage in the complex, a shortage of maintenance staff, and a lack of common facilities.
The residents have been protesting every Sunday for the last three weeks, but the builder has not improved the facilities and has refused to address their demands or meet with them.
Another resident stated that unless the builder installs an additional water motor and takes an additional electricity load, the issues of daily power outages, tripping, and water shortage will not be resolved. A resident from Tower 3 also complained about the dysfunctional elevators, stating that the automatic rescue device (ARD) in the lifts does not work, and people have been getting stuck in them since 2018.
One of the residents, said they carried an effigy of the builder to express their anger and also complained about the inadequate DG capacity, lack of chimneys, and the absence of self-owned DG units (ones currently used are on rent) in the complex.
However, when contacted by the press, one of the directors of the La Residentia project, Kulbhushan Bajaj, denied all claims. Bajaj stated that they have made efforts to address the problems, but residents refuse to cooperate. He mentioned that they have installed three water pumps, two of which broke down but have been fixed, and they have ordered one extra pump and three new pumps to replace the existing ones at a cost of INR 22 lakh. Bajaj also claimed that they have a sanctioned total load of 4,260 kW, out of which they had initially installed a supply of 1,300 kW, which has now been increased to 2,500 kW.
Bajaj also stated that they had informed the residents about the need to increase the maintenance charge from INR 1.50 per square foot to INR 2.10 per square foot to cover the expenses of maintaining security and common area facilities. Although the residents agreed to the hike, they have not paid the proposed increase.
The ongoing dispute between the residents and the builder of the La Residentia Society highlights the need for developers to prioritize the delivery of basic amenities and infrastructure, as promised, to ensure the satisfaction and well-being of homeowners. While the builder claims to have taken steps to resolve the issues, the persistent protests and unresolved concerns suggest a lack of effective communication and a willingness to address the residents' legitimate grievances. Resolving this situation will require a collaborative approach where both parties work together to find sustainable solutions that meet the needs of the community.
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